In case if the product you received from Water Purifier Online is either damaged or a bit defective, you can send us back the item you have purchased in its original condition and pack within 15-20 days. 

Customer need to first contact us through 'Contact Us' page on web site before returning any product. If you will return the products before letting us know, the same, then we will not provide any refund.

Please read below points carefully before request for returns.

1. Customer need to bear the shipping cost while returning the products.

2. We will not refund the shipping charges paid by you while purchasing the item.

3. We will not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.

4. At any point of time the refunds will not exceed the actual value of the goods.

5. Refunds would not be accepted for used and repair product. However we would accept returns if there is any faults from our end.

6. Any complaint with regards to the damage  in transist, We are not responsible for the same. We can arrange technical person assistant for the damages.

7. In case of product return, we will issued refund once we received the product back at our office.

8. All refund will be made through NEFT and within 7 working days.